Care Quality Commission

 

The Care Quality Commission (CQC) is responsible since April 2009 for the inspection of all care services and health services including hospitals.  CQC took over the functions of the former Commission for Social Care Inspection, which dealt only with social care, not health.

 

Our first inspection by the CQC was carried out in July this year.  It was a “key” inspection, where seven different aspects of care home services are evaluated.  The report is now being published.  We are delighted that every aspect of our services was rated as “good”:

 

Choice of home                                   good

Health and personal care                     good

Daily life and social activities              good

Complaints and protection                  good

Environment                                       good

Staffing                                                good

Management and administration         good

 

The report states: “The Quality rating for this service is 2 star.  This means that the people who use this service experience good quality outcomes.”

Residents Activities

During the summer we have been going out most weeks.  Visits have included the Welney Wildlife Centre, the Elgood’s gardens in Wisbech, the Walpole Water Gardens and the quay-side at King’s Lynn.

Rev David Ely visited residents in September and residents who wished  attended harvest services in Welney and in Outwell. 

Day Opportunities

We continue to offer a wide range of services to elderly or disabled people living at home. There has been increasing take-up of our lunch delivery service but other services are available including:

•  Day visit at Marifa Lodge including all activities, meals and drinks and care.
  

• Lunch, freshly cooked, delivered and served to your home in Welney, Upwell and Outwell and Christchurch areas.
  
  
• Trips out to place of interest or for shopping or other activity in disabled access minibus with others, collected from and returned to your own home
  

Repeat prescriptions

Repeat prescriptions for the Pharmacy at Upwell Health Centre can be left in the box in our entrance hall.  They must be clearly marked to be collected at Marifa Lodge. Medecines are delivered by the pharmacy to Marifa Lodge on T uesdays and Fridays at mid-day and prescriptions are collected.   The medicines are then available for collection at Marifa Lodge from the next Friday or Tuesday afternoon.

Staff training

We would like to congratulate Carole Halls and Sharon Smith on successful completion of their NVQ level 3 Health and Social Care training. Currently other staff are following NVQ level 2 training and we expect more good news in due course.